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SIGN UP TO OUR NEWSLETTER AND RECEIVE $20 OFF YOUR NEXT ORDER. SIGN UP TO OUR NEWSLETTER AND RECEIVE $20 OFF YOUR NEXT ORDER | ENJOY FREE SHIPPING ON ORDERS OVER $150. *EXCLUDES BULKY ITEMS.

SHIPPING

To our community | COVID - 19 Update
During these challenging times, we want to assure customers that our studio is doing everything we can to prepare your orders while adhering to the government's strict health and safety regulations in place. The well-being of our customers and delivery partners is our top priority, so we have made the following changes to our delivery process. Please take a minute to read;
  • No contact delivery. All orders will be placed at the front door, with Authority To Leave.
  • We will temporarily not require a physical signature from the customer or receiver. 
  • Please consider the security of your delivery address as we cannot be held responsible for stolen goods.  
  • If you require any special delivery instructions, please let us know in the notes section at checkout. 
  • You can check the progress of your order using the tracking number provided on the shipping confirmation.
  • These changes will stay in place until further notice.
Thank you for your understanding and ongoing support. Take care team SL xx
    Shipping within Australia 
    We offer the following rates Australia wide
    • Small / Medium parcels under $150* | $10 Flat rate shipping. 
    • Small / Medium parcels over $150* | Enjoy free shipping. 
    • Large parcels | $25 shipping.
    • Bulky parcels | Shipping costs calculated at checkout. 
    • Custom parcels | For all butterfly chairs and custom orders, please contact us at hello@stilllife.net.au for a shipping quote.
    Please note - shipping rates have been set to include only the metro areas in each state. All regional and remote locations including the NT and TAS, fall outside of the standard shipping breakdown above. And may be subject to additional charges. If you have any questions or concerns, please feel free to contact us at hello@stilllife.net.au, and we will be happy to assist.  

    Transit time within Australia
    You will receive a shipping confirmation email with a tracking number, once your order has shipped.  
    • Ready to ship items will be processed within 1-3 business days.
    • Delivery times throughout Australia vary depending on the destination.
    • Please allow between 3-9 business days for your order to arrive once it has been dispatched. 
    • You can check the progress of your order using the tracking number provided on the shipping confirmation.
    • Orders are shipped via courier and require a signature on delivery.

    Additional Shipping Information

    • We are unable to send orders to PO Boxes or Parcel Lockers.
    • Please ensure the delivery details you provide on your order are correct. 
    • We cannot be held responsible for orders sent to the wrong address. 
    • Any parcels returned to sender will be re-shipped at the customers expense.
    • Third-party delays in transit or parcels redirected to a local post office for collection are out of our control.
    • Please consider the security of your delivery address as we cannot be held responsible for stolen goods.  
    • If you require any special delivery instructions, let us know in the notes section at checkout.
    International shipping
    Still Life is based in Australia, but we are happy to ship our products to many locations worldwide. 
    • For international sales, please contact us at hello@stilllife.net.au for a shipping quote.
    • Before placing an order, we advise international customers to contact the local customs authority to check the import laws in their area. 
    • Overseas customers are responsible for any additional import duties, fees or taxes, where applicable, upon the delivery of their order. Unfortunately, this is something we cannot foresee and have no control over.
    • All prices listed on the Still Life website are in Australian Dollars (AUD).